UX from 30,000ft: Lecture 02 - Everything is Wrong

specific: COMP33511

topic: Everything is Wrong

# {{name}}:

# {{specific}} {{topic}}

### Lecture 02 (50 minutes)

### [@sharpic](http://twitter.com/sharpic)

.controls[[SAQ](saqs.html) [D](discuss.html) [OH](oh.html) [C](coffee.html) [P](coffee.html#2) [SLIDES](http://sharpic.github.io/COMP33511/#slides) [↩](#)]

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noteid: Ch. 01 - Everything is Wrong!

specific: COMP33511

website: http://sharpic.github.io/COMP33511

author: [@sharpic](http://twitter.com/sharpic)

---

topic: UX Emergence

.credits[ {{author}} | UX from 30,000ft | {{specific}} | {{topic}}]
.controls[[SAQ](saqs.html) [D](discuss.html) [OH](oh.html) [C](coffee.html) [P](coffee.html#2) [SLIDES](http://sharpic.github.io/COMP33511/#slides) [↩](#)]

## {{topic}}

1. Human Computer Interaction;

1. Disparate Fields Coalesce (Psychology, Sociology, Social Science, Computer Science);

1. Creation, Application, Testing; but

1. UX - Practical HCI (with Benefits).

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topic: UX Importance

## {{topic}}

1. Users are NOT Silent;

1. System conforms to User, not vice-versa;

1. Systems are less concerned with generalisability;

1. Systems are less concerned with measurable, tangibles; and

1. More holistic.

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topic: Modern UX

## {{topic}}

1. More than just tangible factors;

1. More than just functionality;

1. Moments of Engagement;

1. Touch-points;

1. Unification of the Scientific and the 'Romantic';

1. Objectivity Blended into Subjectivity; and

1. Measurable and intangible.

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topic: The UX Landscape

## {{topic}}

.tab[.caption[UX Country Differences. Differences among countries of residence. .credit[Law, 2009]] ![To Do](Graphics/ch1-differences.jpg)]

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topic: The UX Landscape

## {{topic}}

.tab[.caption[Twenty-three Statements About UX. Twenty-three statements about UX sorted by mean agreement (M). .credit[Law, 2009]]  ![To Do](Graphics/ch1-statements.jpg)]

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topic: The UX Landscape

## {{topic}}

.fig[![To Do](Graphics/ch1-timespans.jpg) .caption[Time Spans of User Experience. Time spans of user experience, the terms to describe the kind of user experience related to the spans, and the internal process taking place in the different time spans. .credit[[AllAboutUX]] (http://www.allaboutux.com)]]

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topic: The UX Landscape

## {{topic}}

.tab[.caption[UX Picked Definitions. Analysis of the comments on the picked definitions. .credit[Law, 2009]] ![To Do](Graphics/ch1-comments.jpg)]

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topic: The UX Landscape

## {{topic}}

.fig[![To Do](Graphics/ch1-definitions.jpg) .caption[UX Five Definitions. Five definitions used in the survey. .credit[Law, 2009]]]

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topic: The UX Landscape

## {{topic}}

.tab[.caption[Preferred Definitions. Distributions of the preferred definitions. .credit[Law, 2009]] ![To Do](Graphics/ch1-defnagreement.png)]

.fig[![To Do](Graphics/ch1-defngraph.png) .caption[Preference by Work Place. Definition preference by the work place. .credit[Law, 2009]]]

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topic: My View

## {{topic}}

**I believe:**

1. That UX is primarily about practice and application;

1. it is an umbrella term for a multitude of specialisms;

1. it is a phenomenon in that it exists and is observable;

1. that UX is a secondary field of study if the narrow definition of UX is mainly concerned with emotional indicators is used -- however I believe this is more properly defined as 'affective experience'; further

1. that this phenomenon collects people, methods, tools, and techniques from the wider human factors domain and combines them for practical application.

** I do NOT believe:**

1. That UX is a primary research domain but rather that UX is the 
practical application of a particular combination of tools, techniques, methods, 
principles, and mindset pulled in from primarily human factors and therefore psychology, 
social science, cognitive science, human computer interaction,  and secondarily product 
design, and marketing; and

1. that UX is a 'layer' in the software artefact route to development but rather describes that software artefact in and holistic way.

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topic: My View

## {{topic}}

> *"[User Experience](#ge-experience) is an umbrella term used to describe all the factors that contribute to the quality of experience a person has when interacting with a specific software artefact, or system. It focuses on the practice of user centred: design, creation, and testing, whereby the outcomes can be qualitatively **evaluated** using small numbers of users."*